Frequently Asked Questions
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While we do not offer therapist matching services, you can search our directory and narrow your search using the filters. From there, contact each therapist you’re interested in by clicking “Send a message” or contacting them via their listed website or phone number.
Alternatively, visit our directory assistant where you can click on any individual filter or specialization to be directed to therapists that match your selection.
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Option 1: Keyword Search
Type a keyword in the white search box next to the Search button. Your keyword will only be searched within therapist names and bios.Option 2: Use Filters
You can also narrow your search by selecting one of the following filters:Search by Zip Code
Filter by Treatment Specialties
Filter by Affirming + Populations Served
Filter by Session Type
Filter by Payments Accepted
Filter by Insurances Accepted
After selecting a filter, click Search to update the directory results.
To further narrow your results, select an additional filter and click Search again. You can continue refining your search by applying filters one at a time.
Clear Filters / Start Over
To remove all filters and start a new search, click the Clear button next to the search box. -
We do not provide profile metrics or performance indicators since our values are rooted in increasing access and creating a safe, affirming space for Black people to seek mental health care. Please feel free to learn more about us by watching our CBS interview.
If your goal is similarly aligned—to support accessibility, trust, and culturally responsive care for Black communities—then you are a good fit and are welcome to add Black-identifying Illinois-based therapists to the directory.
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Login at chicagoblacktherapists.com/manage-account
You can recover password on this webpage as well
Under the Welcome tab, scroll down to click Renew, Upgrade, or Update Billing
Assure Chicago Black Therapist is ticked
Scroll down and select Pay by credit card - monthly recurring or Pay by credit card - yearly recurring (save 17%)
Once you've entered your billing information, click Save & Continue
You will be brought to the Profile tab where you can update any profile information, if needed
Scroll to the very bottom, click Save & Continue, and your updates will become visible on the directory immediately.
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Select Cancel Membership under your Welcome tab
Scroll down, click Save & Continue, and the profile will be hidden and billing information deleted.
If you wish to re-list your profile in the future, login with the same credentials and update billing information.
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Our no refund policy can be viewed at chicagoblacktherapists.com/join-us under Cancel Membership.
We try to make every effort to be transparent about billing, and so we do not offer refunds upon cancellation.
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If you still have inbox access to the email address associated with your account, but have lost your password:
Select Request Password and enter the email address on your account, then click the Request Password button
A new password will be emailed to you and once logged in, you can change your password under the Welcome tab
If you no longer have access to the email address’ inbox but remember the password, you can still log in using the email address associated with the account.
If you no longer have access to the email address’ inbox, do not remember the email address associated with the account, AND forgot the password, please email us.
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You can support our work through recurring donations or by making a one-time donation at chicagoblacktherapists.com/donate
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Share your email address with us at chicagoblacktherapists.com/subscribe
Still have questions? Click the button below to email us.
a brief note on email response times ~We take pride in being a Black-owned small business that practices decolonized ways of being, including a strong commitment to work-life balance. As a result, our response times may be longer than the norm.
We appreciate your patience and will respond as soon as possible.